Remote Customer Support Specialist
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Team Snap is a fully remote company seeking a Customer Support Specialist to ensure a seamless experience for B2B customers. You will handle email, chat, and occasional calls, own issues end-to-end, and escalate when needed, while reproducing scenarios in test environments to uncover product nuances.
The role emphasizes a customer-first mindset, strong technical guidance, and excellent communication. Compensation is benchmarked with remote teams and reflects experience and location within the
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This posting is for the Remote Customer Support Specialist role at Team Snap, based in United States.
We are looking to fill the Remote Customer Support Specialist position at Team Snap in United States.
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