Remote Retention Specialist

A customer service organization located in Virginia is seeking a Customer Support & Retention Advisor to engage with potential customers through proactive communication. This fully remote role requires managing appointment scheduling, resolving customer issues, and maintaining detailed records in a CRM system. Candidates should have at least 6 months of customer service experience and possess excellent verbal and written communication skills.

Bilingual proficiency in English and Spanish is a plus, providing additional compensation opportunities.
Step into the Remote Retention Specialist role at Smart Start, Inc. in Blacksburg, VA, United States and grow with us. Are you ready to take on the Remote Retention Specialist role at Smart Start, Inc.? We would love to welcome a new Remote Retention Specialist to our organisation in Blacksburg, VA, United States.