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Remote SaaS Support Specialist — Customer Success
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-22
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Wheel the World
Remote/Work from Home
position Listed on 2026-09-22
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support, SaaS Sales
Job Description & How to Apply Below
Invest Next, a remote-first real estate investment platform, is seeking a Product Support Specialist to join a growing team serving customers in the US and Canada. You will handle multi-channel support, resolve issues, and help customers transition onto the platform.
You will work with a tech stack that includes Salesforce, Intercom, and Jira to improve customer satisfaction and product adoption. This role offers fully remote work within the US and Canada and a strong benefits package.
We would love to welcome a new Remote SaaS Support Specialist — Customer Success to our group in United States.
Join Wheel the World and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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