Virtual Travel Assistant
North Charleston, Charleston County, South Carolina, 29405, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep
Virtual Travel Assistant
Remote | Flexible Schedule | Training Provided
Help Turn Client Plans Into Organized ExperiencesWe're looking for dependable, detail-focused individuals who enjoy helping people, researching options, and keeping important information organized.
As a Virtual Travel Assistant
, you'll support clients with reservations, scheduling, trip details, and general coordination. You'll help keep plans moving by organizing information, providing updates, and assisting with details related to accommodations, transportation, activities, and itinerary timing.
This role is a strong fit for someone who is organized, comfortable working independently, and able to communicate clearly with clients.
Previous industry experience is not required. Training and ongoing support are provided.
What You'll Be Doing- Communicating with clients about preferences, dates, and planning needs
- Researching available options based on individual requests
- Assisting with reservation and confirmation details
- Organizing schedules, itinerary information, and important dates
- Helping coordinate accommodations, transportation, and activities
- Providing updates throughout the planning process
- Following up on pending items or unanswered questions
- Supporting changes, special requests, or updated plans
- Maintaining accurate client records
- Reviewing details before arrangements are finalized
You may be a strong fit if you are:
- Organized and detail-oriented
- Comfortable communicating with clients
- Reliable with follow-up
- Able to manage multiple requests at once
- Comfortable researching information online
- Familiar with email, apps, and web-based systems
- Self-motivated in a remote environment
- Adaptable when schedules or plans change
- Professional and solution-focused
- Willing to learn new tools and processes
Experience in customer service, hospitality, reservations, scheduling, administration, or client support may be helpful, but it is not required.
What You'll Build Experience InClient Support
Help clients stay informed and supported throughout the planning process.
Reservation Coordination
Assist with confirmations, updates, and changes.
Research & Planning
Compare options and organize information based on client needs.
Itinerary Support
Help keep dates, activities, transportation, and other trip components aligned.
Remote Workflows
Use online tools to manage communication, records, and client details independently.
- Fully remote work environment
- Flexible scheduling
- Structured training
- Ongoing support and resources
- Access to online planning tools
- Experience in customer service and reservation coordination
- Opportunities to strengthen communication and organizational skills
- Growth potential based on performance and consistency
Applicants must be located in an eligible region, including:
United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.
Hiring ProcessSelected applicants will be invited to a live interview where we'll review the company, role responsibilities, compensation structure, training, available resources, and next steps.
Candidates will also have time to ask questions about the position during the interview.
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