Remote Director of Customer Success – Healthcare AI SaaS
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-23
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Customer Service/HelpDesk
Customer Success Management -
Management
Lumeris is seeking a Director of Customer Success to own ongoing operations within customer accounts post-implementation, driving adoption, expansion and long-term satisfaction. In a player-coach role, you will lead key accounts and build a high-performing CS team to ensure retention and success.
You will partner with Product, Enablement, and Technical teams to onboard customers and derive value from Tom’s AI-powered healthcare solutions, guiding the customer journey from onboarding to renewal.
We invite applications for the Remote Director of Customer Success – Healthcare AI SaaS position located in United States.
We would love to welcome a new Remote Director of Customer Success – Healthcare AI SaaS to our group in United States.
For the Remote Director of Customer Success – Healthcare AI SaaS position at Lumeris Inc., we are reviewing applications now.
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