Remote Customer Service Representative

There’s more to Summit Racing Equipment than our huge selection and everyday low prices. We’re a team of enthusiasts who are passionate about customer service. We’re looking for performance-driven individuals with a genuine desire to provide the best experience possible to customers and coworkers alike. If you possess outstanding communication skills, a positive attitude, and a great work ethic, we have the job for you.

Plus, you’ll work from the comfort of your own home!

When you join our team, you’ll enjoy a positive, productive atmosphere and a people-first approach to business…customers, coworkers, and community are at the center of our team members’ decisions and actions. You also get great benefits like paid time off, a generous employee discount, a 401K program, and more.

Candidate must reside in Florida, Georgia, Ohio, Tennessee or Texas!

Pay:
Starting base rate is $15.75 with potential to earn up to $18.25 based upon automotive knowledge/education.

Regular Full time, M-F 3:30P - Midnight EST with rotating Tues, Wed, or Thurs off including every other Saturday 9A - 5:30P EST.

First 7 weeks will be paid, remote on-the-job training that will be scheduled M-F 12:30P - 9P EST. Once out of training program, overtime will be required during peak times.

With company provided equipment, you must be able to provide excellent customer service utilizing our desktop application, Talkdesk. All calls are inbound, that will consist of the following or more: shipping, returns, warranties, damaged or missing parts, refunds and package tracking.

Other duties to be assigned as needed.

• High speed cable Internet 25mb plan minimum (No DSL)
• Proficiency with Windows-based desktop computer systems
• Proficiency in the use and navigation of the Internet
• Answer calls in an upbeat, professional manner with customer satisfaction as the number one obje