Call Center Representative; Appointment Setter

THE POSITIONInsurance Call Center Representative

Quote Wizard by Lending Tree is currently looking to grow our Warm Transfer Verification program. Our service centers around making outbound calls as well as taking inbound calls from customers who have recently applied online to receive free insurance quotes. After asking a series of qualifying questions, we match and connect callers with an Insurance Company that will attempt to provide them with an insurance policy best suited for their needs.

Ideal candidates must be able to handle a large number of calls while maintaining enthusiasm and professionalism, are able to work in a scripted environment, and truly enjoy achieving targets and consistently setting their sights on raising the bar.

• Are extremely comfortable with and motivated to meet and exceed goals and metrics.
• Possess strong listening skills, a professional telephone demeanor and the ability to skillfully assist callers in a fast-paced call center environment.
• Driven to be thorough in your performance related to the scripts, processes, and systems pertinent to overall workflow and quality expectations.
• Receptive to and quick to implement constructive feedback and possess strong desire to continuously improve.

• High School Diploma required
• Possess 2-3 years of Call Center (either Customer Service and/or Sales) experience
• Prior experience in outbound telemarketing preferred
• Prior experience with an aggressive, commission based, compensation structure is preferred
• Must be detail oriented
• Must possess good work ethics and integrity
• Must have excellent attendance
• Must be able to work a flexible schedule
• Must be technically savvy and able to launch their Quote Wizard career from an at home work environment as this role is 100% remote for the forseeable future. Selected candidates will conduct training on their OWN audio/video capable laptop/desktop. Mobile devices, ta