Remote Customer Success Manager Retention Lead
Huntington Beach, Orange County, California, 92605, USA
Listed on 2026-09-24
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager -
Management
Client Relationship Management, Account Manager
Socket.dev is seeking a Sales Manager in Customer Success who will lead the Client Partner team, focus on upsell, reduce churn, and ensure top-tier customer satisfaction. You will partner with the VP of Customer Success to align strategies with business goals and drive measurable improvements across the customer lifecycle.
Responsibilities include coaching a high-performing CS team, owning onboarding through renewal, optimizing Hub Spot and CRM usage, and delivering accurate executive reports.
We are currently recruiting a Remote Customer Success Manager — Growth & Retention Lead for our team in San Ramon, CA, United States.
Step into the Remote Customer Success Manager — Growth & Retention Lead role in San Ramon, CA, United States and grow with us.
Please review the full job details above before applying.
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