Remote-Eligible PBM Customer Service Rep
Jeffersontown, Jefferson County, Kentucky, USA
Listed on 2026-09-24
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
The Cigna Group in Kentucky is seeking a Call Center Customer Service Representative to support Pharmacy Benefit Management (PBM) benefits. You will take inbound calls from members, providers, and pharmacies regarding PBM benefits and mail-order pharmacies.
Expect 70–80 calls daily, multitasking across multiple screens, and full participation in trainings. The role requires reliable attendance and a focus on resolving issues with excellent customer service.
The Remote-Eligible PBM Customer Service Rep position in the Marketing & Media, Management & Operations field is open for applications.
Step into the Remote-Eligible PBM Customer Service Rep role at Cigna Health and Life Insurance Company in Northern, KY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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