Remote Customer Experience Program Lead
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-09-24
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
One Source Virtual is seeking a Customer Experience Program Manager to own the design, documentation, and continual improvement of the post‑sale customer journey across all segments. This role translates insights into structured programs that drive adoption, time-to-value, and revenue retention, while ensuring every milestone is measurable.
You will partner with Sales, Product, Service Delivery, Customer Success and Renewals to integrate programs into workflows, surface customer feedback, and
This posting is for the Remote Customer Experience Program Lead role at One Source Virtual, based in United States.
This is a strong opening to take on the Remote Customer Experience Program Lead role at One Source Virtual.
As a Remote Customer Experience Program Lead, you will play an important part at One Source Virtual in United States.
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