Remote Post-Sale Service & Risk Manager
Washington, District of Columbia, 20022, USA
Listed on 2026-09-24
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Customer Service/HelpDesk
Client Relationship Management
TPx is seeking a Service Manager to act as the primary post-sale operations contact for assigned customers, coordinating service activities, handling issue intake, and identifying risks early. You will work with Account Management, Support, and other teams to ensure smooth escalation, proactive support, and ongoing customer satisfaction throughout their lifecycle.
The role emphasizes monitoring customer health, maintaining clear communication, and owning end-to-end resolution with strong
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