Head of Customer Success — AI Healthcare; Remote
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-25
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Customer Service/HelpDesk
Customer Success Management
Lumeris is seeking a Director of Customer Success to own ongoing operations across customer accounts, driving adoption, satisfaction, and expansion. In a player/coach role, you will directly lead key accounts and build a high-performing CS team to ensure long-term success, retention, and value realization from Tom’s AI-powered healthcare solutions.
You will collaborate with Product, Enablement, and Technical teams to onboard customers and align success metrics with value-based care initiatives.
This Full Time opening is for the Head of Customer Success — AI Healthcare (Remote) role at Lumeris.
Join Lumeris and contribute to our ongoing work.
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This posting is for the Head of Customer Success — AI Healthcare (Remote) role at Lumeris, based in United States.
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