Remote Customer Support Leader, AI & Escalations
Seattle, King County, Washington, 98127, USA
Listed on 2026-09-25
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management
Bettercomp is seeking a hands-on Manager, Customer Support to lead our support team delivering responsive, high‑quality help on product questions, access, and issues. You’ll build scalable structure with clear escalation paths and coach the team, while guiding our AI‑assisted support layer, Help Center, and in‑product guidance.
You’ll partner with the VP of Customer Success, Product & Engineering, and Data Operations to improve customer experience, own SLAs and CSAT, and drive cross‑functional
We would love to welcome a new Remote Customer Support Leader, AI & Escalations to our organisation in United States.
Join Better Comp and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Support Leader, AI & Escalations role at Better Comp, based in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).