Remote SaaS Customer Support Specialist
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-09-25
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
mPulse is seeking a Customer Support Specialist to be the first line of assistance for our SaaS customers. You will handle inquiries and technical issues across email, chat, phone, and ticketing systems, delivering fast, friendly support to maximize product value.
You’ll work with cross-functional teams, maintain knowledge of new features, and strive to meet KPIs like CSAT and resolution times in a remote-first environment.
This Full Time position is for the Remote SaaS Customer Support Specialist I role at mPulse.
The following role is for a Remote SaaS Customer Support Specialist I with mPulse.
Our team is growing, and we are hiring a Remote SaaS Customer Support Specialist I in United States.
This Full Time role is for the Remote SaaS Customer Support Specialist I role at mPulse.
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