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Remote Enterprise Customer Success Director — AI Adoption

Remote / Online - Candidates ideally in
Goose Creek, Berkeley County, South Carolina, 29445, USA
Listing for: Genesys
Remote/Work from Home position
Listed on 2026-09-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 129000 - 226000 USD Yearly USD 129000.00 226000.00 YEAR
Job Description & How to Apply Below

Genesys is seeking a senior leader in customer success to own and elevate enterprise customer value across a global portfolio. You will act as a trusted advisor to executive stakeholders, guiding transformation strategies and aligning cross-functional teams to deliver measurable value throughout the customer lifecycle.

The role focuses on driving adoption, retention, and expansion while shaping revenue growth and customer outcomes.

This role, Remote Enterprise Customer Success Director — AI Adoption at Genesys, could be your next opportunity.

Join Genesys and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Enterprise Customer Success Director — AI Adoption role at Genesys, based in SC, United States.

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