Customer Success Specialist — Hybrid Remote
Duluth, St. Louis County, Minnesota, 55806, USA
Listed on 2026-09-26
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Ecommerce, Technical Support
Merchology, a leading eCommerce retailer of co-branded merchandise, is seeking a Customer Service Specialist I to support post-sale inquiries, order status, and proofs after logo approval. You will collaborate with vendors, handle emails, calls, and chats, and help ensure on-time delivery.
The role requires a high school diploma (Associate/Bachelor preferred), 1+ year customer service experience, strong communication and problem-solving skills, and familiarity with CRM tools such as Hub Spot.
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This posting is for the Customer Success Specialist — Hybrid Remote Support role at Merchology, based in MN, United States.
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