Remote Customer Care Team Lead — Drive Impact & Growth
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-26
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Zay Zoon is hiring a Customer Care Team Lead to drive KPIs and shape our support strategy. In this role, you will lead a cross-functional, remote team across the US and Canada, embedding a customer-first mindset at scale and coordinating with multiple departments to optimize support operations.
You will build and coach the team, manage performance, and own escalated communications, while shaping the future of our customer care's processes and tools.
Join us at Zay Zoon Inc. as our next Remote Customer Care Team Lead — Drive Impact & Growth in United States.
Learn more about the Remote Customer Care Team Lead — Drive Impact & Growth role in the description above.
We appreciate your interest in this position.
Join Zay Zoon Inc. and contribute to our ongoing work.
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