Remote Patient Care Concierge
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-26
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Customer Service/HelpDesk
Customer Service Rep
Felix is seeking a compassionate, customer-focused Support Specialist to join our remote-first healthcare team. You’ll handle a meaningful volume of chat and email conversations, ensuring patients feel heard, get clear answers, and leave each interaction better than they started.
In this role you’ll collaborate with pharmacy, medical, and logistics partners, guide patients through onboarding, and help improve how we support users over time. Weekend availability is required.
For the Remote Patient Care Concierge position at Felix, we are reviewing applications now.
The Remote Patient Care Concierge role at Felix is now open for applications in United States.
Join us at Felix as our next Remote Patient Care Concierge in United States.
We are currently recruiting a Remote Patient Care Concierge for our team in United States.
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