Dispensary Associate

• Trulieve is a rapidly growing cannabis company focused on providing natural, carefully cultivated products to help patients relieve symptoms related to serious medical conditions like seizures, muscle spasms, pain, nausea, and loss of appetite.
• The company is hiring a full-time Dispensary Associate responsible for educating customers about cannabis products, facilitating purchases according to state laws, and delivering exceptional customer service with empathy and professionalism.
• Key job duties include assisting customers with product knowledge, processing orders efficiently, maintaining a clean workspace, and possibly performing delivery and online order support tasks; candidates must be at least 21 years old (18 in some states), have cash handling experience, and be able to pass background checks.
• Trulieve emphasizes a supportive workplace with equal employment opportunities, a drug-free environment, flexible scheduling, and a comprehensive benefits package, including paid time off.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Remote Work Available:
No

Job Title:

Dispensary Associate – Full time

Department:
Retail

Reports To:

General Manager

FLSA Status:
Regular Non-Exempt

$17.65an hour (position is also eligible for tips)

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the Tru Experience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

* Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.*