Remote Escalations Specialist Customer Care
Taunton, Bristol County, Massachusetts, 02780, USA
Listed on 2026-09-27
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Management
Sharecare is seeking a Customer Service - Escalations team member to handle escalated member concerns, provide Help Desk support, and respond to inquiries via phone, chat, email, or fax.
Under supervision of the Customer Service Manager, you will research and resolve issues, keep members updated on progress, identify training opportunities, and assist with outbound campaigns. Flexibility in hours is required for this role.
The following position is for a Remote Escalations Specialist for Customer Care with Sharecare.
Learn more about the Remote Escalations Specialist for Customer Care role in the description above.
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