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AI-Driven Customer Success Strategist — Remote

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listing for: Madrona Venture Labs
Remote/Work from Home position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 110000 - 155000 USD Yearly USD 110000.00 155000.00 YEAR
Job Description & How to Apply Below

GrowthX AI is seeking a customer success professional to own a portfolio of customers end to end, focusing on renewals and growth. You’ll build strategic account plans, onboard customers to SEO and AI search, drive adoption, monitor health signals, and run QBRs with executive stakeholders.

This role is remote-first and requires experience with B2B SaaS and high-touch engagements. We offer a globally distributed team and a culture that values clear, honest communication and measurable impact.

This posting is for the AI-Driven Customer Success Strategist — Remote role at Madrona Venture Labs, based in United States.

We are seeking a motivated AI-Driven Customer Success Strategist — Remote to join Madrona Venture Labs in United States.

Consider building your career as a AI-Driven Customer Success Strategist — Remote at Madrona Venture Labs.

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