Remote Member Care Advocate
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-27
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Included Health is hiring Member Care Advocates to support members in navigating benefits and care options. You will handle inbound calls and chats, explain coverage concepts, and guide members to in-network providers and programs. The role emphasizes empathy, accuracy, and adherence to HIPAA in a high-volume remote environment.
The 3-week paid training runs 10 a.m. to 7 p.m. EST, Monday through Friday, with transition to the ongoing schedule after training.
We are looking to fill the Remote Member Care Advocate position at Namely in United States.
The Remote Member Care Advocate position in the Sales field is open for applications.
We have an opening for a Remote Member Care Advocate in United States within Sales.
This role, Remote Member Care Advocate at Namely, could be your next career step.
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