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Remote Senior Mid‑Market Customer Success Manager

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: OpenLoop Health
Remote/Work from Home position
Listed on 2026-09-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Open Loop Health is seeking a Senior Customer Success Manager (Mid-Market) to manage a growing remote portfolio. You will own renewal strategies, drive retention and expansion, and partner with Implementation, Support, Sales, and Product to ensure customer value realization.

The role emphasizes structured adoption planning, measurable outcomes, and proactive risk management across multiple stakeholders to minimize churn and maximize platform utilization.

This role, Remote Senior Mid‑Market Customer Success Manager at Open Loop Health, could be your next opportunity.

Join us at Open Loop Health as our next Remote Senior Mid‑Market Customer Success Manager in United States.

We are currently recruiting a Remote Senior Mid‑Market Customer Success Manager for our team in United States.

This is a great opening to take on the Remote Senior Mid‑Market Customer Success Manager role at Open Loop Health.

Position Requirements
10+ Years work experience
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