Remote Customer Retention Specialist — Save & Delight Customers
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-28
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Healthy Back Institute is seeking a Customer Retention Specialist to handle cancellation conversations by phone, diagnose underlying reasons, and offer the right solution from approved options. The role focuses on respectful, data-driven decisions and clear documentation.
A supervisor provides coaching to follow a defined playbook. Ideal candidates have phone experience in retention, proven results, and strong objection handling.
Step into the Remote Customer Retention Specialist — Save & Delight Customers role at Zohorecruit in United States and grow with us.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Sales.
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