Medicare Advantage Customer Care Lead; Remote

Mass General Brigham seeks a customer service professional to support Medicare beneficiaries through phone, email, and in-person interactions. You will resolve inquiries, explain benefits, and guide enrollment while protecting patient information under HIPAA in a remote setting.

Responsibilities include handling claims, billing questions, documenting interactions, and collaborating with billing and care teams to resolve escalations.

We are looking to fill the Medicare Advantage Customer Care Lead (Remote) position at Mass General Brigham in United States.

We are currently recruiting a Medicare Advantage Customer Care Lead (Remote) for our team in United States.

This is a genuine position to take on the Medicare Advantage Customer Care Lead (Remote) role at Mass General Brigham.

As a Medicare Advantage Customer Care Lead (Remote), you will play an important part at Mass General Brigham in United States.