Remote Patient Retention & Success Specialist
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-09-28
-
Customer Service/HelpDesk
Customer Success Management
Lumi Meds Health, Inc. is hiring a Customer Retention Specialist to own relationships with our subscriber base, proactively preventing churn and guiding patients through care while staying within health commitments.
You will contact at-risk patients using behavioral signals, manage cancellation and pause requests with empathy, and run win-back campaigns across phone, SMS, and email.
This role is remote-first within US business hours, with base+performance incentives aligned to retention outcomes.
Step into the Remote Patient Retention & Success Specialist role at Lumi Meds Health, Inc. in United States and grow with us.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Patient Retention & Success Specialist role at Lumi Meds Health, Inc., based in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).