D2C Ecommerce Support Specialist — Customer Happiness
Washington, District of Columbia, 20022, USA
Listed on 2026-09-29
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Customer Service/HelpDesk
Ecommerce, Customer Service Rep, HelpDesk/Support
Remote Jobs is seeking a Customer Service Specialist (D2C Ecommerce) to support the day-to-day ecommerce experience. You will handle customer inquiries, troubleshoot issues, and manage returns and billing concerns while creating SOPs and FAQs for faster responses.
The role requires 3+ years in D2C ecommerce customer service, Zendesk experience, and strong communication skills. EST hours and a remote work setup are expected.
We are looking to fill the D2C Ecommerce Support Specialist — Customer Happiness position at Remote Jobs in United States.
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This posting is for the D2C Ecommerce Support Specialist — Customer Happiness role at Remote Jobs, based in United States.
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