Remote Support & Incident Resolution Specialist
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-09-29
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Rate Hawk is hiring a Customer Support Specialist (Incident Resolution) to rapidly resolve client issues and advise on bookings in a remote setting. You will engage with suppliers, hotels, and clients, using our CRM and internal databases to ensure smooth operations.
We value upper-intermediate English, empathetic and professional communication, and quick learning. A computer and microphone are required; travel knowledge is a plus.
This role, Remote Travel Support & Incident Resolution Specialist at Remote Jobs, could be your next opportunity.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Travel Support & Incident Resolution Specialist role in the description above.
We appreciate your interest in this position.
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