Remote Customer Success Associate - SMB & Renewal
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-29
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Netlify’s Customer Success team is seeking an entry-level Associate to own a book of 120+ SMB accounts, roughly $2M in ARR, and to drive engagement from day one. You’ll work remotely with periodic in-person Denver meetings, building trust and value while learning renewal and expansion dynamics.
You’ll collaborate with Sales, Product, and Marketing to demonstrate value, track health signals, and create workflows that prevent renewals from slipping, with mentorship as you ramp up.
This posting is for the Remote Customer Success Associate - SMB Growth & Renewal role at Netlify, based in United States.
We are looking to fill the Remote Customer Success Associate - SMB Growth & Renewal position at Netlify in United States.
The Remote Customer Success Associate - SMB Growth & Renewal role at Netlify is now open for applications in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).