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Remote SaaS Customer Service Manager — Scale & Lead

Remote / Online - Candidates ideally in
Stockton, San Joaquin County, California, 95201, USA
Listing for: OperationsArmy
Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A forward-thinking company is seeking a Customer Service Manager to lead a remote team during a self-serve product launch. Responsibilities include managing frontline representatives, optimizing support operations, and enhancing customer experience. Must have 2+ years of management experience in customer service, with excellent communication skills and proficiency in tools like Slack and Intercom.
This posting is for the Remote SaaS Customer Service Manager — Scale & Lead role at Operations Army, based in Los Angeles, CA, United States. This is an excellent role to take on the Remote SaaS Customer Service Manager — Scale & Lead role  a Remote SaaS Customer Service Manager — Scale & Lead, you will play an important part at Operations Army in Los Angeles, CA, United States.

We invite applications for the Remote SaaS Customer Service Manager — Scale & Lead position located in Los Angeles, CA, United States.
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