Fan Support Specialist — Remote; Entry‑Level
Moreno Valley, Riverside County, California, 92551, USA
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Tixr is seeking a Fan Support Agent to be the first line of help for fans, handling ticketing questions and event experiences via Intercom and AI-assisted tools. You’ll resolve inquiries with empathy, document interactions, and escalate complex issues as needed.
The role follows a Tuesday–Saturday schedule, supports live events, and offers a comprehensive benefits package with remote-optional work and ongoing training within the Customer Success & Support team.
This Full Time position is for the Fan Support Specialist — Remote (Entry‑Level) role at Tixr.
The Fan Support Specialist — Remote (Entry‑Level) role at Tixr is now open for applications in Santa Monica, CA, United States.
Join us at Tixr as our next Fan Support Specialist — Remote (Entry‑Level) in Santa Monica, CA, United States.
We are currently recruiting a Fan Support Specialist — Remote (Entry‑Level) for our team in Santa Monica, CA, United States.
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