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Remote SaaS Support Specialist — Public Safety

Remote / Online - Candidates ideally in
Yonkers, Westchester County, New York, 10701, USA
Listing for: First Due
Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 49500 - 60500 USD Yearly USD 49500.00 60500.00 YEAR
Job Description & How to Apply Below

First Due is seeking a Customer Support Representative to provide assistance to fire and EMS agencies in the U.S. This remote position requires 1–3 years of experience in customer service or technical support.

Responsibilities include managing support inquiries, troubleshooting software-related issues, and communicating effectively with customers. The ideal candidate will have strong communication and analytical skills, along with experience using CRM platforms like Zendesk.

We would love to welcome a new Remote SaaS Support Specialist — Public Safety to our organisation in United States.

This role, Remote SaaS Support Specialist — Public Safety at First Due, could be your next opportunity.

Are you ready to take on the Remote SaaS Support Specialist — Public Safety role at First Due?

We would love to welcome a new Remote SaaS Support Specialist — Public Safety to our group in United States.

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