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Remote Customer Care Navigator – Health Services

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: RemoteFetch
Full Time, Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Independence seeks an Associate Customer Care Navigator to analyze customer needs, coordinate with service and technical teams, and deliver tailored solutions that enhance the member health journey.

The role emphasizes proactive problem solving, empathetic communication, and relationship building with brokers, clients, and internal partners. Fully remote across designated US states, with self-directed day-to-day work and escalation when needed.

The Remote Customer Care Navigator – Health Services position in the Management & Operations, Sales field is open for applications.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 42.000 - 60.000.

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