Remote Member Advocate and Concierge
Washington, District of Columbia, 20022, USA
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Convey Health Solutions is seeking a Member Services Advocate to assist members with account updates, educate on plan benefits, and resolve premium billing discrepancies.
You will handle inbound and outbound calls, verify formulary coverage, maintain accurate member records, and escalate issues when needed. A high school diploma and 2 years in a fast-paced, high-volume environment are required. Healthcare experience is a plus, with strict HIPAA/CMS compliance.
We have an opening for a Remote Member Advocate and Benefits Concierge in United States within Management & Operations.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Member Advocate and Benefits Concierge role at Convey Health Solutions, based in United States.
We are looking to fill the Remote Member Advocate and Benefits Concierge position at Convey Health Solutions in United States.
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