Remote Escalations Specialist CX & Safety
Moreno Valley, Riverside County, California, 92551, USA
Listed on 2026-09-29
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Outschool, Inc. is seeking a Support Escalations Specialist for a 6-Month Contract to handle escalated support tickets from parents and teachers. The role requires strong investigative and decision-making skills in a fast-paced environment, focusing on resolving complex issues.
Applicants should possess excellent written communication abilities, with a comfort level for sensitive content. The position offers competitive pay and a flexible work schedule, prioritizing candidates in the San Francisco Bay Area, but open to remote candidates as well.
For the Remote Escalations Specialist (Contract) – CX & Safety position at Outschool, Inc., we are reviewing applications now.
As a Remote Escalations Specialist (Contract) – CX & Safety, you will play an important part at Outschool, Inc. in San Francisco, CA, United States.
We invite applications for the Remote Escalations Specialist (Contract) – CX & Safety position located in San Francisco, CA, United States.
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