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Bilingual Inbound​/Outbound Queue Specialist - Remote

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: AETNA
Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, English Speaking, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 23419 - 38572 USD Yearly USD 23419.00 38572.00 YEAR
Job Description & How to Apply Below

CVS Health is seeking a remote LTC Inbound/Outbound Queue Associate to review requests and enter service authorizations within 24 hours. You will ensure timely notifications to providers and Case Managers, supporting members and care teams across the health network.

Requirements include fluent English and Spanish, residency in Miami, FL or anywhere in the United States, and 2+ years of customer service, with proficient PC skills and MS Office.

Join us at AETNA as our next Bilingual Inbound/Outbound Queue Specialist
- Remote in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Bilingual Inbound/Outbound Queue Specialist
- Remote role in the description above.

We appreciate your interest in this position.

Join AETNA and contribute to our ongoing work.

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