Remote SaaS Customer Service Manager — Lead & Scale
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-09-29
Houston, Harris County, Texas, 77001, USA
Listing for:
OperationsArmy
Remote/Work from Home
position Listed on 2026-09-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Technical Support
Job Description & How to Apply Below
A leading remote SaaS company is seeking an experienced Customer Service Manager to oversee a distributed team. The role involves ensuring operational excellence during the self-serve product launch and requires at least 2 years of experience in managing customer service teams, preferably in a SaaS environment. Excellent communication and data-driven decision-making skills are a must. This position is fully remote, catering to U.S. residents.
We are currently recruiting a Remote SaaS Customer Service Manager — Lead & Scale Support for our team in Austin, TX, United States. Full responsibilities and requirements are described in the listing above. Learn more about the Remote SaaS Customer Service Manager — Lead & Scale Support role in the description above. We appreciate your interest in this position. Join Operations Army and contribute to our ongoing work.
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