Senior Customer Escalations Manager - Remote SaaS
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-09-29
-
Customer Service/HelpDesk
Customer Success Management -
Management
gohighlevel, a remote-first company, is hiring a Manager for its Customer Escalations function to lead a team handling the most complex, sensitive, and high-visibility customer situations. This is a hands-on leadership role that blends direct customer engagement, people management, and cross-functional influence across a large SaaS platform.
The role focuses on resolving difficult cases while turning insights into systemic improvements that prevent recurring friction.
We are currently recruiting a Senior Customer Escalations Manager
- Remote SaaS for our team in United States.
As a Senior Customer Escalations Manager
- Remote SaaS, you will play an important part at gohighlevel in United States.
We invite applications for the Senior Customer Escalations Manager
- Remote SaaS position located in United States.
The following role is for a Senior Customer Escalations Manager
- Remote SaaS with gohighlevel.
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