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Remote Customer Success Associate – Insurance Software

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Hourly, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Hourly, Inc. is seeking a Customer Success Associate specializing in insurance to support payroll clients and onboarding processes.

You will handle inquiries via phone, email, and chat, maintaining detailed records and delivering data-driven insights to guide decisions. The role requires experience in customer service within the insurance sector, strong communication, and the ability to work in a fast-paced environment while staying compliant with payroll practices in the United States.

This role, Remote Customer Success Associate – Insurance Software at Hourly, Inc., could be your next career step.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Management & Operations, Sales.

Position Requirements
10+ Years work experience
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