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Remote Member Advocate & Solutions Specialist

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: HealthEquity, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR
Job Description & How to Apply Below

Health Equity, Inc. is hiring a Member Services Specialist for a remote role serving US members via phone, chat, email and digital channels. You will resolve complex inquiries, educate on HSAs, FSAs, COBRA and other programs, and advocate for member outcomes with a focus on accuracy and compliance.

The position requires strong communication, critical thinking, and the ability to navigate multiple systems. Training starts Oct 19, 2026 and Nov 2, 2026 in Mountain Time.

Join us at Health Equity, Inc. as our next Remote Member Advocate & Solutions Specialist in United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

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