Remote Customer Escalation Specialist — Impact & Solutions
Sacramento, Sacramento County, California, 94203, USA
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Square Trade is seeking a Customer Experience Supervisor to lead the team in Pasadena, California. This position is responsible for managing escalations and ensuring a positive customer experience through effective problem resolution.
The ideal candidate has excellent communication and problem-solving skills, and is bilingual in Spanish. This is a fully remote role that includes a monthly internet stipend and reimbursement for in-home office setup.
For the Remote Customer Escalation Specialist — Impact & Solutions position at Square Trade, we are reviewing applications now.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Escalation Specialist — Impact & Solutions role in the description above.
We appreciate your interest in this position.
Join Square Trade and contribute to our ongoing work.
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