Senior Remote Escalations Specialist
Washington, District of Columbia, 20004, USA
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Sharecare is seeking a Customer Service - Escalations specialist to support the customer service team with escalated member inquiries via phone, chat, email, or fax. You will act as a liaison, providing timely resolutions and keeping members informed of progress.
The role requires a minimum of 2 years in a call center or customer service setting, with strong communication and problem-solving skills. Remote work options are available, with flexible hours to accommodate shifts.
We invite applications for the Senior Remote Escalations Specialist position located in Washington, DC, United States.
Our organisation is growing, and we are hiring a Senior Remote Escalations Specialist in Washington, DC, United States.
This Full Time opening is for the Senior Remote Escalations Specialist role at Sharecare.
We are seeking a motivated Senior Remote Escalations Specialist to join Sharecare in Washington, DC, United States.
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