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Senior Customer Success Leader, Manufacturing SaaS; Remote

Remote / Online - Candidates ideally in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: L2L
Remote/Work from Home position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 165000 USD Yearly USD 110000.00 165000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Leader, Manufacturing SaaS (Remote)

L2L, a leader in Connected Manufacturing Operations, is seeking an experienced Customer Success professional on the East Coast to manage strategic accounts and drive renewals, expansion, and measurable outcomes for manufacturing customers.

You will partner with Sales, Product, and Services teams to deliver an exceptional customer experience, monitor health metrics, and advocate for customer needs to influence product roadmaps and growth opportunities.

Step into the Senior Customer Success Leader, Manufacturing SaaS (Remote) role at L2L in MA, United States and grow with us.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 110..

Position Requirements
10+ Years work experience
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