Customer Care Group Lead - Remote Eligible
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-30
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
PNC is seeking a Customer Service & Support Group Lead to oversee a team within the Customer Care Center, driving service excellence and client satisfaction. The role emphasizes leadership of Supervisors and frontline staff to deliver CARES model outcomes.
Candidates should have prior Customer Care Center leadership experience, with a potential for remote work in select locations, and a base salary range that reflects geographic factors and performance incentives.
Join us at Embedded Shishya as our next Customer Care Group Lead - Remote Eligible in United States.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 77..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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