Remote Financial Services Customer Advocate
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Service Rep
John Hancock is seeking a Customer Service Representative for its Mutual Funds team. This full-time remote role supports policyholders, agents, and collaborators through inbound calls, email, and chat, delivering accurate information and timely responses.
You will stay current on products and regulations, navigate multiple systems, and collaborate with teammates to resolve complex inquiries with empathy and professionalism.
We are looking to fill the Remote Financial Services Customer Advocate position at John Hancock in MA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 37.000 - 58.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Financial Services Customer Advocate role in the description above.
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