Remote Customer Support Specialist | Work From Home
Elgin, Kane County, Illinois, 60120, USA
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Cengage Group is seeking team members to handle a variety of customer inquiries across orders, registrations, gratis copies, and digital platforms. The role requires strong communication and problem-solving to resolve issues and guide customers to our products and services.
You will work across phone, email, cases and live chat, using multiple internal apps while identifying root causes and reporting trends to drive improvements.
We are currently recruiting a Remote Customer Support Specialist | Work From Home for our team in Chicago, IL, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 21.000 - 28.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Support Specialist | Work From Home role in the description above.
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