Remote Escalations Specialist — Customer Care Leader
Columbus, Bartholomew County, Indiana, 47201, USA
Listed on 2026-09-30
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Sharecare is a digital healthcare company delivering software and tech-enabled services to improve care quality and lower costs. The Customer Service - Escalations role, under the supervision of the Customer Service Manager, handles escalated member concerns and provides Help Desk support to the Customer Service Team.
Responsibilities include researching inquiries, communicating resolutions via phone, chat, email or fax, and assisting with training and data-driven root cause analysis.
For the Remote Escalations Specialist — Customer Care Leader position at Sharecare, we are reviewing applications now.
We would love to welcome a new Remote Escalations Specialist — Customer Care Leader to our group in Indianapolis, IN, United States.
Step into the Remote Escalations Specialist — Customer Care Leader role at Sharecare in Indianapolis, IN, United States and grow with us.
Please review the full job details above before applying.
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