Remote Customer Service Team Lead – Housing
Athens, Limestone County, Alabama, 35611, USA
Listed on 2026-09-30
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Sedgwick is seeking a Remote Customer Service Team Lead to oversee housing operations and support policyholders, adjusters, hotels, and partners. You will lead a team during shifts, handle escalations, and ensure accurate, timely service across housing bookings and extensions.
The role emphasizes frontline leadership, coaching, and real-time decision-making while maintaining high customer satisfaction and adherence to service levels.
The Remote Customer Service Team Lead – Housing role at Sedgwick is now open for applications in Montgomery, AL, United States.
All applications are reviewed carefully by our team.
This is a Part Time role.
The position is based in Montgomery, AL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 29.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).