Hybrid Account Specialist - Collections & Customer Care
Smyrna, Kent County, Delaware, 19977, USA
Listed on 2026-09-30
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Account Manager
Sallie Mae is seeking a Customer Engagement specialist in a hybrid role to handle calls about overdue accounts, discuss repayment options, and document interactions. You will build relationships while helping customers plan and manage their repayment, balancing guidance with firm expectations.
Role requires empathy, strong communication, and the ability to meet quality and productivity targets. Office-based hours, with some flexibility for remote work and occasional Saturdays.
Are you ready to take on the Hybrid Account Specialist
- Collections & Customer Care role at Sallie Mae?
We would love to welcome a new Hybrid Account Specialist
- Collections & Customer Care to our team in DE, United States.
For the Hybrid Account Specialist
- Collections & Customer Care position at Sallie Mae, we are reviewing applications now.
Step into the Hybrid Account Specialist
- Collections & Customer Care role at Sallie Mae in DE, United States and grow with us.
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