Remote Premier CSM & AI Change Leader
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-09-30
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Customer Service/HelpDesk
Relativity is seeking a Lead Customer Success Manager to own Premier-Tier outcomes, drive AI adoption across high-value accounts, and lead cross-functional initiatives. The role partners with TAMs, Adoption Services, and executives to ensure the success program quality and measurable ROI for referenceable clients.
You will coach and develop the CSM team, shape governance discussions with GCs and senior partners, and design repeatable playbooks for AI-driven customer enablement.
For the Remote Premier CSM & AI Change Leader position at Relativity, we are reviewing applications now.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Premier CSM & AI Change Leader role in the description above.
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